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CPCU520 – Insurance Operations

(4 customer reviews)


Last Updated: December 2020

Availability: Usually ships within 1 business day.


Streaming video, MP3s, Study Guide, Test Bank, Practice Exam, and Study Sheets for the CPCU520 exam. Provides an overview of how property-casualty insurance functions work together to create and deliver products.



CPCU® and AICTM are trademarks of the American Institute For Chartered Property Casualty Underwriters, d/b/a The Institutes. BigDaddy U is not affiliated or associated with The Institutes in any way, and The Institutes do not endorse, approve, support, or otherwise recognize BigDaddy U or its products or services.


Insurance Operations is the BigDaddy University learning package for the CPCU520 course.
The course provides an overview of how property-casualty insurance functions work together to create and deliver products. The course describes the various functions of an insurance company, including the marketing and distribution function, the underwriting function, and the claims function. In addition, insurance regulation, reinsurance, risk control, premium auditing, and strategic management is covered.


  • Streaming video and MP3s with over 10 hours of classroom-based lectures
  • Study Guide containing all outlines and module summaries
  • Test Bank with over 340 multiple choice questions, organized by module
  • Practice Exam with 75 multiple choice questions
  • Study Sheets
Additional Information
Weight 3 lbs
Reviews (4)

4 reviews for CPCU520 – Insurance Operations

  1. Krista Schwendinger

    Krista Schwendinger (verified owner)

    I’ve taken multiple CPCU exams using BDU and passed with no trouble using this paired with the Institutes Quiz Me app. I’m not taking them in am order. Just a heads up BDU, your MP3 downloads for the CPCU 520 don’t match the videos and study guide. I’m guessing it’s the old version since it was just updated June 2019.

    • Elizabeth White

      Elizabeth White (verified owner)

      We’re still in the process of updating all the CPCU 520 videos, and we’ll update the MP3s when those are complete.

  2. Nick D'Alessandro

    Nick D’Alessandro (verified owner)

    Just passed the 520 today with help from Big Daddy!

  3. Patrick Meaney

    Patrick Meaney (verified owner)

    Took and passed CPCU 520 exam with the aid of the BDU study materials. The videos/course guide/handouts were extremely helpful and prepared me very well. I did the practice exam questions at the end of each chapter and also the final practice exam a couple of times to gain familiarity with the types of questions. I used the Institutes books/material for CPCU 500 and ultimately passed, but felt like BDU was a more efficient use of my time overall. Highly recommend to anyone completing the CPCU courses.

  4. Dawn Jackson

    Dawn Jackson

    I’m not used to studying this way. I’m old school and like onsite classroom learning. I was quite skeptical when I went to take the test not feeling overly prepared even though I studied my tail off. However, my mind was changed when I scored higher on this test than on any other CPCU test I’ve taken in the passed. I’ve always had to take them twice, until now. I started taking CPCU courses when they were still short answer essay, I know that dates me, but I have found that even the multiple-choice tests are not easy. I’ve been in the insurance industry for 23+ years and the CPCU tests still choke me up. I highly recommend BDU for your next CPCU prep. I’m getting ready to take my next test and will use BDU to prepare for it. Thanks, Scott and BDU!

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